Towards the end of the 1960s and into the 1970s, Girraween's visitation was gaining momentum with more and more people travelling many miles to see the valley full of magical granite outcrops. Paul Grimshaw considered how best to manage the increasing number of visitors and developed the Bald Rock Creek camping area and the Visitor Information Centre in 1978.

During the 1980s, it was becoming clear that Girraween was attracting more family groups. The walking tracks, camping and day-use areas were further developed, under the supervision of Bob Laws, Lawrie Shelley and Brett Roberts.

About the same time, it was decided that Girraween should be staffed with an interpretation/public contact ranger. The public contact ranger's main focus is to provide educational and informative opportunities for Girraween visitors. Guided walks, slideshows, children's activities, school visits, brochures, displays and signs are some of the ways developed to convey information about the park. While all this is the public contact ranger's main duty, the other rangers also help to provide these services.

Marc Hockings was the first of seven people to fill this position.

Colleen Gravatt was the public face of Girraween for many years. Both Colleen and her husband, David (who worked at the park from time to time), knew the park well - especially its botanical riches - and were well-known in the local community.

Today the public contact ranger is Jolene McLellan. She is responsible for the exciting, three-dimensional displays installed in the Information Centre in 1999, as well as many of the signs and brochures that visitors use today. Jolene has also been extremely helpful in the development of this website.